A Cleaner, Safer Home with a Helping Hand
Compassionate light housekeeping assistance that helps clients enjoy a clean, comfortable, and organized home.
Light Housekeeping Support for Everyday Comfort
Our caregivers assist with routine household tasks such as tidying living spaces, light cleaning, laundry, and organizing essential areas of the home. We help maintain a comfortable and safer environment while allowing clients to focus on their health, independence, and quality of life.
A Legacy of Care, Built from Personal Experience
Progressive Healthcare & Counseling Services Inc. was established in 2009 as a home healthcare provider. We started the company because my grandfather was facing Dementia and we couldn't find the proper care for him at the time. We later found resources and were able to launch Progressive Home Care. Additionally the owner, Llewellyn Hiicks, a Licensed Clinical Social Worker Associate, transitioned to working with other licensed colleagues to provider out patient therapy for mental health and family counseling within the agency.
Personal Care — Support for Everyday Living
Our personal care services help clients manage daily activities in the comfort of their homes.
Caregivers Matched to Your Needs
We match each client with a Certified Nursing Assistant based on the caregiver’s skills and personality. Our screening process helps ensure a suitable match, with care that considers the physical and emotional aspects of aging.
Home Care Division
Registered Nurse
Ms. Donnie Turner serves as our Nurse of Operations. She supervises all our Certified Nurses and sees each patient every 90 days and sometimes before. She has been practicing nursing for over 30 years and brings a wealth of knowledgeto the agency.
Ms. Turner's direct line is 91969+46402 Ext 4
Director: Home Care
Gwendolyn Alston Hicks serving as director for the past 10 years. She's a graduate of North Carolina Central University. She has a genuine care for our clients as well as our staff. She's very hands on and works tirelessly to get the job done and oversees our program.
Mrs. Hicks' direct line is 9196946402 Ext 1
Quality Assurance/Human Resources
Ms. Natalka Lock has been serving as our Quality assurance director for the past 8 years. Ms. Lock is a graduate of Fayetteville State University where she holds a License in Social Work. Her motto is "Policy Dictates Practice." She ensures our policies are in place, and attends to any issue that arises.
Ms. Lock Direct line is 9196946+402 Ext 3
Director of Counseling
Llewellyn Hicks is the Director of the Mental health and counseling division. Llewellyn is a graduate of Fayetteville State University. He oversees the entire operation as the agency's owner but has a heart for helping individuals with different needs. He will work with you in the home, office or online. Whatever is the best way to assist he does his best to meet the consumer where they are. Mr. Hicks uses the latest evidence-based best practices and continues to learn in the field by going to ongoing trainings.
Mr. Hicks' direct line is 9196946402 Ext 2
Insurance Accepted
read stories of success from our clients
Progressive Healthcare and Counseling Services Inc. stands out by delivering truly versatile care tailored to your unique circumstances. We are uniquely equipped to provide twenty-four-hour addiction support, home healthcare, and community-based therapy all under one roof. See why our clients love our service below.
Frequently Asked Questions
If you don't see the answer you need, feel free to reach out to us any time.
What types of personal care and daily living assistance do you provide?
Light housekeeping in home care may include tidying living areas, doing laundry, changing bed linens, washing dishes, wiping surfaces, taking out trash, and keeping frequently used areas organized and comfortable.
Can a home caregiver help with laundry and changing bed linens?
Yes. Light housekeeping services may include routine laundry, folding clothes, and changing bed linens as part of helping clients maintain a clean and comfortable home environment.
Is light housekeeping different from professional house cleaning?
Yes. Light housekeeping focuses on routine household tasks that support a client's daily living needs. It generally does not include heavy-duty cleaning, major home maintenance, or specialized cleaning services.
How does light housekeeping help seniors and adults receiving home care?
Light housekeeping can reduce the physical demands of maintaining a home while helping clients enjoy a cleaner, safer, and more organized living environment.
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