Respectful Support for Personal Care & Hygiene
Gentle bathing assistance designed to promote safety, comfort, dignity, and confidence at home.
Compassionate Bathing & Personal Care Assistance
Our caregivers provide respectful assistance with bathing and personal hygiene based on each client's individual needs and comfort level. We prioritize privacy, dignity, and safety while helping clients maintain healthy personal care routines.
A Legacy of Care, Built from Personal Experience
Progressive Healthcare & Counseling Services Inc. was established in 2009 as a home healthcare provider. We started the company because my grandfather was facing Dementia and we couldn't find the proper care for him at the time. We later found resources and were able to launch Progressive Home Care. Additionally the owner, Llewellyn Hiicks, a Licensed Clinical Social Worker Associate, transitioned to working with other licensed colleagues to provider out patient therapy for mental health and family counseling within the agency.
Personal Care — Support for Everyday Living
Our personal care services help clients manage daily activities in the comfort of their homes.
Caregivers Matched to Your Needs
We match each client with a Certified Nursing Assistant based on the caregiver’s skills and personality. Our screening process helps ensure a suitable match, with care that considers the physical and emotional aspects of aging.
Home Care Division
Registered Nurse
Ms. Donnie Turner serves as our Nurse of Operations. She supervises all our Certified Nurses and sees each patient every 90 days and sometimes before. She has been practicing nursing for over 30 years and brings a wealth of knowledgeto the agency.
Ms. Turner's direct line is 91969+46402 Ext 4
Director: Home Care
Gwendolyn Alston Hicks serving as director for the past 10 years. She's a graduate of North Carolina Central University. She has a genuine care for our clients as well as our staff. She's very hands on and works tirelessly to get the job done and oversees our program.
Mrs. Hicks' direct line is 9196946402 Ext 1
Quality Assurance/Human Resources
Ms. Natalka Lock has been serving as our Quality assurance director for the past 8 years. Ms. Lock is a graduate of Fayetteville State University where she holds a License in Social Work. Her motto is "Policy Dictates Practice." She ensures our policies are in place, and attends to any issue that arises.
Ms. Lock Direct line is 9196946+402 Ext 3
Director of Counseling
Llewellyn Hicks is the Director of the Mental health and counseling division. Llewellyn is a graduate of Fayetteville State University. He oversees the entire operation as the agency's owner but has a heart for helping individuals with different needs. He will work with you in the home, office or online. Whatever is the best way to assist he does his best to meet the consumer where they are. Mr. Hicks uses the latest evidence-based best practices and continues to learn in the field by going to ongoing trainings.
Mr. Hicks' direct line is 9196946402 Ext 2
Insurance Accepted
read stories of success from our clients
Progressive Healthcare and Counseling Services Inc. stands out by delivering truly versatile care tailored to your unique circumstances. We are uniquely equipped to provide twenty-four-hour addiction support, home healthcare, and community-based therapy all under one roof. See why our clients love our service below.
Frequently Asked Questions
If you don't see the answer you need, feel free to reach out to us any time.
What is bathing assistance in home care?
Bathing assistance is personal care support for individuals who may have difficulty bathing independently. A caregiver can provide appropriate assistance while prioritizing the client's safety, privacy, comfort, and dignity.
Can a caregiver help someone get in and out of the shower or bathtub?
Depending on the client's care needs, a caregiver may provide appropriate assistance when entering or exiting a shower or bathing area and help with the client's established bathing routine.
Who may benefit from bathing assistance at home?
Bathing assistance may benefit older adults and individuals who experience limited mobility or otherwise need help completing their personal hygiene routine safely and comfortably.
Can bathing assistance be personalized to the client's needs?
Yes. The amount of bathing assistance provided can depend on the individual's abilities, preferences, established care plan, and level of support required.
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