Helping Every Step Feel Safer & More Supported
Attentive assistance with walking and everyday transfers to support mobility, confidence, and independence at home.
Walking & Transfer Assistance
Our caregivers assist clients who need additional support when walking or transferring between common positions and locations, such as getting in and out of a chair or bed. Care is provided according to the client's needs and care plan, with an emphasis on safe, comfortable movement.
A Legacy of Care, Built from Personal Experience
Progressive Healthcare & Counseling Services Inc. was established in 2009 as a home healthcare provider. We started the company because my grandfather was facing Dementia and we couldn't find the proper care for him at the time. We later found resources and were able to launch Progressive Home Care. Additionally the owner, Llewellyn Hiicks, a Licensed Clinical Social Worker Associate, transitioned to working with other licensed colleagues to provider out patient therapy for mental health and family counseling within the agency.
Personal Care — Support for Everyday Living
Our personal care services help clients manage daily activities in the comfort of their homes.
Caregivers Matched to Your Needs
We match each client with a Certified Nursing Assistant based on the caregiver’s skills and personality. Our screening process helps ensure a suitable match, with care that considers the physical and emotional aspects of aging.
Home Care Division
Registered Nurse
Ms. Donnie Turner serves as our Nurse of Operations. She supervises all our Certified Nurses and sees each patient every 90 days and sometimes before. She has been practicing nursing for over 30 years and brings a wealth of knowledgeto the agency.
Ms. Turner's direct line is 91969+46402 Ext 4
Director: Home Care
Gwendolyn Alston Hicks serving as director for the past 10 years. She's a graduate of North Carolina Central University. She has a genuine care for our clients as well as our staff. She's very hands on and works tirelessly to get the job done and oversees our program.
Mrs. Hicks' direct line is 9196946402 Ext 1
Quality Assurance/Human Resources
Ms. Natalka Lock has been serving as our Quality assurance director for the past 8 years. Ms. Lock is a graduate of Fayetteville State University where she holds a License in Social Work. Her motto is "Policy Dictates Practice." She ensures our policies are in place, and attends to any issue that arises.
Ms. Lock Direct line is 9196946+402 Ext 3
Director of Counseling
Llewellyn Hicks is the Director of the Mental health and counseling division. Llewellyn is a graduate of Fayetteville State University. He oversees the entire operation as the agency's owner but has a heart for helping individuals with different needs. He will work with you in the home, office or online. Whatever is the best way to assist he does his best to meet the consumer where they are. Mr. Hicks uses the latest evidence-based best practices and continues to learn in the field by going to ongoing trainings.
Mr. Hicks' direct line is 9196946402 Ext 2
Insurance Accepted
read stories of success from our clients
Progressive Healthcare and Counseling Services Inc. stands out by delivering truly versatile care tailored to your unique circumstances. We are uniquely equipped to provide twenty-four-hour addiction support, home healthcare, and community-based therapy all under one roof. See why our clients love our service below.
Frequently Asked Questions
If you don't see the answer you need, feel free to reach out to us any time.
What is walking and transfer assistance in home care?
Walking and transfer assistance provides appropriate physical support for clients who need help walking or transitioning between common positions and locations during their daily routine.
What types of transfers can a home caregiver assist with?
Depending on the client's care plan and the caregiver's permitted scope, assistance may be provided with routine transfers such as moving between a bed and chair or transitioning between sitting and standing.
Can a caregiver assist someone who has difficulty walking around the home?
Yes. When appropriate to the client's care plan, caregivers can provide walking assistance to help the individual navigate commonly used areas of the home with additional support.
What is the difference between mobility support and transfer assistance?
Mobility support is a broader service that assists with everyday movement. Transfer assistance specifically focuses on helping a person transition safely between positions or locations, such as from sitting to standing or between a bed and chair.
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