A Legacy of Care, Built from Personal Experience
Progressive Healthcare & Counseling Services Inc. was established in 2009 as a home healthcare provider. We started the company because my grandfather was facing Dementia and we couldn't find the proper care for him at the time. We later found resources and were able to launch Progressive Home Care. Additionally the owner, Llewellyn Hiicks, a Licensed Clinical Social Worker Associate, transitioned to working with other licensed colleagues to provider out patient therapy for mental health and family counseling within the agency.
Personal Care — Support for Everyday Living
Our personal care services help clients manage daily activities in the comfort of their homes.
Home Care Division
Registered Nurse
Ms. Donnie Turner serves as our Nurse of Operations. She supervises all our Certified Nurses and sees each patient every 90 days and sometimes before. She has been practicing nursing for over 30 years and brings a wealth of knowledgeto the agency.
Ms. Turner's direct line is 91969+46402 Ext 4
Director: Home Care
Gwendolyn Alston Hicks serving as director for the past 10 years. She's a graduate of North Carolina Central University. She has a genuine care for our clients as well as our staff. She's very hands on and works tirelessly to get the job done and oversees our program.
Mrs. Hicks' direct line is 9196946402 Ext 1
Quality Assurance/Human Resources
Ms. Natalka Lock has been serving as our Quality assurance director for the past 8 years. Ms. Lock is a graduate of Fayetteville State University where she holds a License in Social Work. Her motto is "Policy Dictates Practice." She ensures our policies are in place, and attends to any issue that arises.
Ms. Lock Direct line is 9196946+402 Ext 3
Caregivers Matched to Your Needs
We match each client with a Certified Nursing Assistant based on the caregiver’s skills and personality. Our screening process helps ensure a suitable match, with care that considers the physical and emotional aspects of aging.
Director of Counseling
Llewellyn Hicks is the Director of the Mental health and counseling division. Llewellyn is a graduate of Fayetteville State University. He oversees the entire operation as the agency's owner but has a heart for helping individuals with different needs. He will work with you in the home, office or online. Whatever is the best way to assist he does his best to meet the consumer where they are. Mr. Hicks uses the latest evidence-based best practices and continues to learn in the field by going to ongoing trainings.
Mr. Hicks' direct line is 9196946402 Ext 2
Insurance Accepted
read stories of success from our clients
Progressive Healthcare and Counseling Services Inc. stands out by delivering truly versatile care tailored to your unique circumstances. We are uniquely equipped to provide twenty-four-hour addiction support, home healthcare, and community-based therapy all under one roof. See why our clients love our service below.
Frequently Asked Questions
If you don't see the answer you need, feel free to reach out to us any time.
Why is Progressive Healthcare and Counseling Services Inc. so popular?
Progressive Healthcare and Counseling Services Inc. has become a highly popular and trusted provider because we deliver compassionate, high-quality mental health services tailored to each individual's unique journey. Families throughout The Triangle recognize our dedication to holistic healing and personal growth. Our passionate team meets consumers where they are, offering essential mental health services in schools, homes, churches, or community settings.
We believe in moving forward for positive change, which is why our comprehensive mental health services address critical needs like anger management, communication skills, and behavioral support. By ensuring that our professional mental health services are highly accessible and individually tailored, we help clients achieve their personal goals. We continue to expand our therapeutic offerings because we know that reliable mental health services can truly transform lives and strengthen our entire community.
Ready to take the next step? Contact us today to learn more about our services or to schedule an appointment with one of our specialists.
Where can I find the best mental health services in The Triangle?
If you are searching for exceptional support, our organization offers some of the most comprehensive care in the region. We focus on a holistic approach to mental health, helping individuals of all ages achieve their personal goals. Our certified professionals provide tailored treatments, including behavioral management, social skills development, and anger management. We meet clients where they feel most comfortable, whether that is at home, in school, or within the community. Our goal is to foster positive change and help you or your loved ones move forward toward a brighter, healthier future.
How does personal care assistance help individuals with medical conditions at home?
Personal care assistance provides crucial support for individuals managing medical conditions who wish to maintain their independence at home. Our dedicated home healthcare services assist with essential daily living activities, including bathing, dressing, eating, toileting, and mobility support. In addition to direct physical care, we manage secondary household tasks such as light housekeeping and home management. This comprehensive care ensures a safe, clean, and healthy environment, allowing patients to remain comfortably in a non-institutional setting while receiving the vital support they need to maintain their overall health and dignity.
What support is available for individuals struggling with drug and alcohol addiction?
Overcoming addiction requires structured, professional guidance and continuous support. We offer weekly therapy sessions designed specifically for individuals who are currently battling or have previously struggled with drug and alcohol abuse. Our team of addiction specialists is fully equipped to provide round-the-clock services for those ready to make lasting changes. We focus on relapse prevention, emotional healing, and practical life skills. Furthermore, our specialists actively assist individuals in finding stable employment and establishing security in their homes, helping them build a solid foundation for long-term recovery and personal stability.
What therapeutic and behavioral services do you offer for youth and adults?
We offer a wide range of therapeutic and behavioral interventions designed to help individuals function successfully in their daily lives. Our services focus on key areas such as anger management, social skills development, communication enhancement, and adaptive skills training. We work closely with clients to improve problem-solving abilities and provide positive behavior support. Whether the goal is helping a child function in a mainstream educational setting or helping an adult maintain an active, positive role within the community, our individualized programs are designed to facilitate positive growth and lasting change.
Can I receive counseling and healthcare support outside of a clinical office?
Yes, we believe that effective care should be accessible and delivered in the environment where you feel most secure. Our dedicated team is committed to serving you and your family directly in the community. We provide vital mental health, substance abuse, and personal care services in homes, schools, churches, and even correctional facilities. By offering flexible, community-based care, we reduce the barriers to treatment and ensure you receive the personalized support you need to achieve your goals and move forward with positive change in your life.
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